Shipping policy

Shipping Policy

Effective Date: July 13, 2026

Thank you for shopping with us. We are committed to delivering your orders safely and on time across India.

1. Shipping Coverage

We currently ship to all serviceable locations across India through our trusted courier partners.

2. Order Processing

  • Orders are processed within 1–3 business days after successful payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

  • During sale periods or festive seasons, processing may take slightly longer.

3. Estimated Delivery Time

  • Metro Cities: 2–5 business days

  • Tier 2 & Tier 3 Cities: 3–7 business days

  • Remote Areas: 5–10 business days

Delivery timelines are estimates and may vary due to weather conditions, courier delays, or other unforeseen circumstances.

4. Shipping Charges

  • Free Shipping on prepaid orders above ₹999.

  • A standard shipping fee may apply to orders below the free shipping threshold.

  • Shipping charges (if applicable) will be displayed during checkout.

5. Order Tracking

Once your order is shipped, you will receive a confirmation email or SMS containing the tracking details, allowing you to monitor your shipment.

6. Delivery Attempts

Our courier partners will make up to three delivery attempts. If the delivery is unsuccessful after these attempts, the package may be returned to our warehouse.

7. Delayed Deliveries

While we strive to deliver within the estimated timeframe, delays may occur due to:

  • Natural disasters or severe weather

  • Public holidays

  • Government restrictions

  • Courier operational issues

  • Incorrect or incomplete delivery address

We appreciate your patience in such situations.

8. Incorrect Address

Customers are responsible for providing accurate shipping information. We are not liable for delays or failed deliveries due to incorrect or incomplete addresses.

9. Damaged or Tampered Packages

If you receive a package that appears damaged or tampered with:

  • Do not accept the package if possible.

  • Take clear photographs of the package.

  • Contact our customer support within 24 hours of delivery.

10. Lost Shipments

If your order has not been delivered within the expected timeframe, please contact our support team. We will coordinate with the courier partner to resolve the issue as quickly as possible.

11. Contact Us

For any shipping-related queries, please contact us:Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST